Our Reviews and Testimonials
We pride ourselves on customer service and stand behind the robust quality and workmanship of every Silent Gliss product. The following reviews of our company were received after emailing previous customers for feedback. 97% gave 5 stars out of 5, with the remainders giving 4 stars out of 5.
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- Elizabeth Sorrell
I needed to replace my Silent Gliss Autoglide Electric Curtain Tracks and sourced Discount Electric Curtains on line.
I first ordered from them in August 2018 finding the company extremely helpful when I initially telephoned to check on a small point re measurement which they clarified before I completed their excellent on line ordering form.
My track duly arrived on the expected delivery date. Unfortunately on inspection the track had been damaged in transit! I telephoned Discount Curtains who asked me to photograph the damage and email them the picture. No problem. A courier collected the damaged track and it was swiftly replaced with a new one. VERY good service!
In 2020 I ordered another very much larger track. Once again it arrived on the specified date (perfectly packed this time!) and both sets of curtains are working perfectly.
Electrically operated curtain tracks are a really good security feature to have. They are brilliant at making a house look occupied at all times whether it is or not - a light can come on - then after a while the curtains automatically close. In the morning they open again. You set the operating times as you wish. They move really quietly and are very reliable.
Furthermore the price from this company is extremely competitive. I would strongly recommend Discount Electric Curtains to anyone needing this product.
- Kevin Smith
I purchased a Gliss automated curtain system from discount electric curtains and from ordering to installation everything was as simple as could be. The team helped me measure the angles for my bay window and installation couldn't be simpler - I just wish I had opted for the smart hub system. The best bit - every evening when I close the curtains my toddler says 'magic curtains'!
Am so happy with the product and service I am now about to buy my second rail for another room.
- Ian McDougall
Dear Sirs
I installed an automatic curtain pulling straight rail approx. 3M long branded Silent Gliss Autoglide. The service from Discount Electric Curtains and the product were completely satisfactory.
I have in the past fitted powered curtain tracks which required cutting to length on site and I appreciated the made to measure service which avoided large amounts of time expended on site fitting standard rails to particular windows not to mention obviating my assembly errors.
The web site of Discount Electric Curtains concerning specification of the type and dimensions of the required rail was clarity itself and allowed me to order with confidence that the goods delivered would do the required job "out of the box" and suit the installation site. I appreciated the web site's straightforward manner in dealing with "left and right" hand aspects of specifications and how to handle clearances.
The rail, motor, and controls were of high quality and have functioned reliably without attention after commissioning. The goods were delivered by a competent carrier in adequate packaging, bearing in mind that the rail by its nature is a awkward shape to transport. I recommend Discount Electric Curtains.
- Malcolm Hall
Absolutely love the Silent Autoglide curtain track and thoroughly recommend it. I'm planning to buy one for a bedroom, down the road.
- Marian Ebrey
I am extremely pleased with the service I received from Discount Electric Curtains – DEC-, both pre and post sales. At first I was a very dubious about undertaking such a purchase online as things do not always work out and not what they seem, so purchased one Silent Gliss 5100 track. Having fitted and got it operational, I need not have been.
I bought another one straight after as I was very satisfied with the product and confidence in DEC. I was very pleased with the delivery of the tracks; well packaged and contained all the fittings/instructions necessary. I did have difficulty with the timer instructions in that the print was very small and I did not find them particularly clear, however after contacting DEC all became clear and sorted.
It has been a delight to deal with Sharon and Chloe at DEC, nothing is too much trouble.
I have found the automated curtain tracks to be another security measure, particularly when away from the house with automatic lights (pre coved-19 days).
- Eva Robinson
I love these electric curtains, it makes life even easier, no more asking my kids or husband to close the curtains in the evening, I just press the button and it closes or open 😊 great!
- Adam Kulik
Perfect! Buying and delivery was a dream, no problem at all. Electric curtain rail has changed my life, for some reason I never enjoyed pulling curtains to open and close them. Now, from the other side of the room I press a mobile remote and "hey presto" curtain open and close at my command...a real pleasure. Its the simple things in life which make me happy.
- Dick Marjanovic
Perfectly straight-forward purchase of a couple of Silent Gliss Autoglide electric curtains. I measured the lengths I needed, placed the order, items arrived, I fitted them, set up the electrics, attached curtains. Voilà.
Ordered here as it was easy to do, they seemed a well-established outlet and the prices were favourable.
Very fast and efficient service.
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Order acknowledged. Delivery on time
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Very helpful on telephone query. Easy to use website and prompt efficient delivery at a good price.
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Excellent service. Delivery was on time. Everything was present and correct, very well packed and in perfect condition.
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The person In dealt with was very helpful and went out of his way to ensure that I received the exact specifications (length and bends)for the electric curtain rail I was looking for. I would go back there...
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Easy to order, very fast delivery and helpful telephone support - what more could you ask for?!
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Excellent prices and speedy delivery.
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A competitive price was offered on the automatic curtain closers in which we were interested, and when we visited in person, useful help in selecting a suitable model for our purpose was offered. When we placed an order subsequently, the parts arrived promptly. We would be happy to place further orders with them.
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First class service with goods arriving in just a few days. Would highly recommend
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All good no problems
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Contactable and helpful.
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Easy service, delivered correct item, to specification, on time and at best price
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GREAT PRODUCT EASY TO FIT AND VERY GOOD SERVICE
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great seller would definitely use again,and fast postage too
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Excellent product and service
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Excellent, prompt delivery and good after sales care.
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Very quick delivery, with follow up e-mail giving contact numbers.No Problems
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Good
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Web site was fine, Goods arrived faster than stated. Well satisfied with the service.
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Perfect and very quick and efficient. I would highly recommend! 10/10
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excellent throughout, order handling and delivery was very efficient
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1st class service. Prompt, efficient, courteous and good value. Thanks
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Very prompt delivery plus friendly and helpful after Sales service.
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After we received our order we needed some advice which we got straight away with no hassle, Excellent
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We were impressed by the prompt response to our request for a set of cantilever brackets to replace the default set that arrived. Many thanks, Eddie Dunmore
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Very helpful when I phoned on a couple of occasions for advice. Customer service very friendly.
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excellent
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A genuine 1st class service.
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Delivery was on time, and the store phoned in advance to let me know when it would arrive.
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Ever since I installed the Silent Gliss 5100, my living room has transformed. The seamless movement, backed by the powerful curtain motor, has added a touch of luxury to my space. - Emma, Leeds
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Thank you for your Company's and your Supplier's excellent response to my guarantee claim that resulted from a Silent Gliss motor failing to auto-stop on opening/closing when operated by sensor or manually. I have now installed the replacement you provided and all now works well again. I am very impressed with your fast and positive response to my problem which happened well into your 5 year guarantee. After problems I have experienced with such guarantees from other companies, I was very pleasantly surprised at your immediate and positive response. It shows just how reliable your product normally is and has been proven with the others I own. I am quite happy for you to use this letter to recommend your Company to other prospective customers. Yours faithfully, Mr D. S. Redman.
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